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Home Office changes the delivery of BRPs

Changes to the delivery of Biometric Residence Permits (BRPs) came into effect on 18 September 2023; the delivery of BRPs will transfer from FedEx/TNT to the Royal Mail.


A signature is no longer required to receive your BRP, meaning that delivery will be completed via a letter or mailbox. We have included an image of the envelope below so you know what to look for.


Home Office changes the delivery of BRPs

In the event that delivery of the BRP is not possible, Royal Mail will provide you with instructions on how to arrange a re-delivery or to collect your permit from a local delivery office. Additionally, once your BRP has been produced (something that the Home Office will notify you of by email), you will no longer be able to change the delivery address. It is, therefore, crucial that if you change your address mid-way through a visa process, you should inform the Home Office of this immediately. A change of address notification can be made via a simple online form that is available on the gov.uk website.


The Royal Mail does not provide specific time slots for deliveries, so it is not possible to know specifically when it may arrive. However, the Royal Mail’s usual delivery times are between 8 am and 6 pm. Although you will not be told a specific delivery time, you can use the tracking number sent to you by text message to see if your BRP is out for delivery, or to track where it has been sent to if it could not be delivered.


If you have not received your BRP, it would be best to contact Royal Mail directly.


For more information, the Government’s website has a section dedicated to what to do if your BRP has not yet been delivered.


Contact us today if you need any assistance or you have any immigration queries.

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